Durable. Functional. Foldable.

The ultimate large bag for storage, camping, shopping, and any adventure.

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FAQ

Your order will ship the next business day. All orders ship via USPS, UPS or FedEx, 4-5 day delivery time.

We currently only ship within the United States, but plan on expanding to other countries in the future.

The Burro Bag collapses to less than 1 Inch thick! That's right I said "ONE INCH".

Yes, Our Kickin Burro Guarantee is a free one-year guarantee, beginning on the date of purchase on burrobag.shop, which covers product damages/defects. In the event of a valid claim, we will provide you, at our option, either a style replacement or store credit. Style replacements may not be of same original character, color, make or size.
This warranty does not cover product if used in a manner incompatible with the intended design, or if the care instructions provided on burrobag.com are not followed.

The Kickin Burro Guarantee covers only:- Tears, cracks, or rips in fabric that would be considered a defect outside of normal wear & tear.
- Handles that break off or are otherwise no longer usable.
- Zippers that break or can no longer open and close.
Our Guarantee does not cover:- Used for unusual purposes
- Damage resulting from misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, or transport (airline) handling
- Cosmetic damage or any change in the aesthetic appearance due to normal wear and tear, excessive use, or age, such as scratches, scuffs, dings, dents, marks, stains, color change
- Handle weight inaccuracies or failures more than 30 days after purchase
- Fabric wrinkles due to normal wear and tear

The bags are constructed using a durable all-weather fabric, reinforced with thick nylon handles, and finished with a high-quality zipper closure..

Return Policy

We accept returns of eligible items postmarked within 30 days of the delivery date. However, if something went wrong upon arrival or initial use, please reach out to Customer Service at hello@burrobag.shop.

To start a return click HERE

Refunds will be refunded in the original payment method or store credit. Shipping fees and taxes are non-refundable.

Returned items cannot show any signs of use, wear, tear, marks, scratches, alterations, or any kind of damage. Products must have the original hang tags attached. We reserve the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for the cost of return shipment if the return is refused.

Do you issue refunds for returns?

A refund will be issued once we’ve received your return. Shipping and handling charges are non-refundable. Your refund will be issued to the original form of payment unless otherwise noted.
Once we receive your return, it may take up to 10 days to process a refund. Once processed, refunds can take anywhere from 1-5 business days for your bank to fully process. Your patience is greatly appreciated.

If you received an item as a gift, refunds will be issued to the original purchase or if requested, store credit will be emailed to you. We are not able to offer refunds to anyone other than the original purchaser and their form of payment.